Assistant Program Manager (DreamLab)

Assistant Program Manager – Dream Lab Technician

Imagine having the opportunity to create a meaningful employment experience, one that meets your career goals and your desire to do socially responsible work.

What type of organization would you choose?

For over 100 years, Girl Scouts has helped girls develop the skills and confidence they need to succeed in every area of life. From the youngest Girl Scout to our graduating high school seniors, Girl Scouts of all backgrounds and abilities can be unapologetically themselves as they discover their strengths and rise to meet new challenges. Through our programming, girls are exposed to various educational topics such as the arts, entrepreneurship, the outdoors, STEM, etc. In Girl Scouts, girls learn what it takes to be a leader. The leadership program for girls is based on the Girl Scout Leadership Experience model, which allows girls to discover a positive value system and a strong sense of self, connect with others, build healthy relationships, identify meaningful causes, and take action to make the world a better place.

We are looking for a fun, enthusiastic, detail-oriented person who will plan and deliver programmatic experiences, contribute to store sales, and help build customer satisfaction. In addition to the programmatic responsibilities, you will manage the DreamLab and be responsible for staff supervision, retail sales, answering questions about Girl Scout memberships, maintaining our brand and visual standards, and housekeeping duties and standards. As the ideal candidate, you delight in coordinating the complex details of programs and events. You will spend most of your time directly engaging with youth, specifically girls.

To be successful, you should have:

• 2+ years experience in a retail or customer service environment.
• 3+ years in event management preferred.
• 3+ years in program logistics preferred.
• 3+ years in program planning preferred.
• Ability and skill to interact with girls and adults alike.
• Minimum of high school diploma or GED equivalent.
• Models professional and personal integrity.
• Organized and pays attention to detail.
• Flexible and adaptable in a fast-paced environment.
• Prior experience as a Girl Scout is plus but not necessary!
• Ability to solve problems using knowledge, skills, general precedents, and practices.
• Willingness to follow precedents and procedures as directed by supervisor/manager.
• Ability to set priorities and organize work within general guidelines as established by supervisor/manager.
• Ability to gather, collate, and/or classify information about data, people, or things.
• Ability to determine the time, place, and sequence of operations or actions based on data analysis.
• Ability to prioritize multiple responsibilities and/or accomplish them simultaneously.
• Ability to exchange ideas, information, and opinions to formulate policies and programs and/or jointly arrive at decisions, conclusions, solutions, or solve disputes.
• Skilled in communicating with people to convey or exchange information, including giving/receiving assignments and/or directions.
• Knowledgeable in teaching subject matter, training others through explanation, demonstration, and supervised practice, or making recommendations based on technical disciplines.
• Ability to communicate effectively with employees, volunteers, customers, and vendors verbally and nonverbally in person and writing.

Your duties as the Assistant Program Manager

• Provide courteous, consistent, professional, & knowledgeable customer service to customers (volunteers, parents, girls community & staff).
• Facilitate program for youth in the DreamLab
• Coordinate, organize details of, and implement programmatic experiences for all audiences, including partner events, Girl Scout programs, and marketing events.
• Generate program reports and conduct pre-and post-program surveys.
• Conduct DreamLab program training for staff and volunteers.
• Develop and implement new experience-based programming that meets organizational and DreamLab specific strategic goals.
• Create program curriculum, project timelines, run of shows, and collaboration checklists.
• Maintain a calendar of daily programmatic opportunities for DreamLab visitors.
• Identify gaps in the DreamLab program calendar.
• Support delivery of partner programming in DreamLab
• Create an inclusive space through program offerings that welcome the community.
• Communicate with GSCSNJ’s program and membership teams, community partners, and stakeholders to determine local programmatic needs specific to GSCSNJ’s membership.
• Manage and track program expenses.
• Create and manage program area budget.
• Actively participates in in-person meetings, virtually, or over the phone.
• Operate a cash register, computer, keyboard, calculator, copier machine & other office equipment.
• Standing for long periods.
• Unpack boxes/supplies & stock shelves.

Benefits: 

We value our employees’ time and efforts. Our competitive salary, extensive benefits package, and future growth opportunities within the company enhance our commitment to your success. Our full-time employee benefits package includes Health, Dental, Vision, HSA, FSA, STD, LTD, Life/AD&D, Educational Assistance, Commuter Benefits, Paid Time Off/Vacation, Paid Company Holidays, and more.  Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Diversity, Equity, Inclusion, and Belonging (DEIB) Statement:  The Girl Scouts fosters belonging and respect for all girls. We empower all girls, volunteers, and staff to fulfill their potential and make the world a better place. Our Girl Scout Promise drives us to provide diverse, equitable, and inclusive experiences where all girls, volunteers, and staff are confident they belong. We stand firm in these commitments and are united by these ideals.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.