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Back Office Receptionist

Job Title

Back Office Receptionist

Job ID

14261

Location

West Hollywood California 90069

Back Office Receptionist

Berenson Cancer Center is one of the only outpatient medical clinics devoted exclusively to multiple myeloma cancer treatment and research. Led by world-renowned oncologist and researcher, James R. Berenson, MD., Berenson Cancer Center is a pioneer in creating cutting-edge treatments for patients with myeloma and associated blood cancers. This clinic is located near Beverly Hills in the Sunset Medical Tower in West Hollywood, California, USA.

We are seeking a Back-Office Receptionist with a strong personality to keep the office moving at top performance. As an ideal candidate, you should have:

  • 1+ years of experience in a medical clinic in a front office role
  • Knowledgeable of HIPPA requirements
  • Knowledge in MS Office
  • Professional and team oriented
  • Ability to take the initiative along with the ability to work with very little direction.
  • Bilingual in Spanish & English preferred

Your responsibilities as the Back Office Receptionist will include:

  • Answer phones, makes outgoing calls as instructed by Dr. Berenson to either patients or doctors. Phones lines are busy from 8 am -12 pm.
  • Check patients in; verify that insurance, address, etc. have not changed. Notify nurse assistant that patients have arrived so she can proceed with medical check in process.
  • Checks patients out and schedule new appointments in the scheduling system.
  • Arranges for patient’s testing (ie; xrays, MRI)
  • Collects payments and copayments. Completes collection log at the end of clinic for uploading to billing department’s online folder.
  • Manages the clinic’s schedule to balance or fill gaps that may exist. Coordinates with Dr. Berenson’s assistant to ensure that his calendar aligns with the clinic’s calendar.
  • Takes all new patient information (ie; SS #, Insurance information, name, address). Instructs them as to what medical records they need to provide; organizes documents in patient’s charts accordingly. 
  • Manages Records received via fax for Dr. Berenson’s review.
  • Prints superbills for the next day’s clinic and properly identifies those that are clinical trials related for our billing department to process them accordingly.
  • Pulls charts for the next clinic day and puts the superbill in each chart.
  • Organizes medical records requests
  • Prints and distributes schedule for next clinic day to Dr. Berenson and nurses.
  • Closes office at the end of day.

We offer you: 

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.