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Business Performance Specialist I

Job Title

Business Performance Specialist I

Job ID



Kingwood TX US 77339

There’s a reason Insperity was ranked in the top 3% on WorkplaceDynamics’ National Top Workplaces list and named one of the top 100 companies to work for in the U.S.

Want to work for us and find out why?

As a trusted advisor to America’s best businesses for more than 35 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services.

Insperity offers a competitive compensation package and a world-class benefits package, including 19 days paid time off, 9 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. At Insperity, we’re committed to providing a positive work environment, and to helping our employees succeed both personally and professionally.

Business Performance Specialist 1 

We are currently seeking a Sales Development Representative -Inbound to join our team.  

This position is responsible for learning the Insperity Workforce Optimization business model and prospecting systems, building a sales pipeline, delivering high-quality leads and supporting Business Performance Advisors (BPA) sales efforts ensuring the Company’s growth goals and objectives are met.

Essential Functions

Under general supervision and moderate decision-making:

  • Utilizes the company’s lead generation programs and manages all lead sources to build and maintain a lead development pipeline.
  • Speaks with prospective client key business leadership and decision-makers about Insperity’s services, product offerings and value proposition.
  • Asks required questions of contacts to categorize as a qualified lead for BPAs, answers questions, and validates business information obtained through the call.
  • Articulates a fundamental understanding of Insperity’s core Workforce Optimization and Business Performance Solutions in order to successfully manage and overcome prospect misperceptions or objections.
  • Builds and cultivates prospect relationships by conducting follow-up communications in order to move opportunities through the qualifying process.
  • Identifies best appointment times and schedules meetings to accommodate both the prospect and the BPA. Follows up with appropriate parties to confirm scheduling and discuss outcomes.
  • Manages and audits contact data in the CRM to ensure accurate information and track the contact through the sales process.
  • Documents all interactions and activity in applicable systems on a timely basis.
  • Generates and distributes schedules/reports that update leadership and designated colleagues of the status or development of each prospect as they move through the pipeline.
  • Discusses contact and prospects with applicable internal experts to clarify issues and finalize sales data, as requested.
  • Maintains knowledge of products, services, competitive activity, and other general business information of interest to prospects and clients.
  • Participates in team meetings and events.

Education/Experience Requirements

  • High School Diploma is required. Associates or Bachelor’s degree is preferred.
  • One to two years of experience in a related field are required.


  • Background in phone Prospecting or C-level communications.
  • Strong and effective written, verbal/conversational, and listening skills with the ability to gain trust and interest of contacts.
  • Ability to acquire and maintain knowledge of Insperity’s sales process, products, and services (training provided).
  • Sales experience preferred.
  • Highly motivated self-starter with a competitive personality and drive to exceed goals.
  • Detail-oriented with strong organizational skills.
  • Computer literate (i.e. Word, Excel, PowerPoint, Oracle, Lync, WebEx etc.) with the ability to quickly learn other computer applications as needed.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.