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Case Manager

Job Title

Case Manager

Job ID



San Jose, CA California

Are you passionate about helping foster children and families? Then, now is an excellent opportunity to join an ethnically and culturally diverse team of multidisciplinary professionals. Unity Care Group (UCG) has a wide-range of rewarding positions serving underserved foster youth and families in Santa Clara, San Mateo, and Placer Counties.

UCG is a community-based, non-profit youth and family development agency. Founded with the goal of developing educational and social programs to enrich the lives of at-risk youth, our mission is to provide quality youth and family programs for the purpose of creating healthier communities through lifelong partnerships.

Case Manager

The Case Manager provides direct support and intensive case management services to assist Transitional Aged Youth with meeting individualized goals while connecting them with resources in the community.  This position is highly collaborative and coordinates care on an interdisciplinary team.

To be successful, you should have:

Required Skills: 

  • Bachelor’s Degree in social work or another human service field
  • Experience working with Transition-Aged Youth (TAY)
  • Knowledge of Microsoft Offices applications
  • Demonstrated skills in case work, group work, and case coordination
  • Understanding of transformational care planning & targeted case management principles of service delivery
  • Excellent interpersonal skills (verbal and written) with demonstrated leadership in facilitating and linking services among a diverse variety of mental health programs
  • Ability to maintain a positive perspective in the treatment and care of emotionally disturbed youth/young adults
  • Strong knowledge base with documentation standards.
  • Other important competencies include the ability to motivate and maintain effective working relationships with staff and partners, excellent time management skills

Preferred Skills:

  • Master’s degree in a social work or related human service field
  • Experience working in human services, or the mental health field is strongly desired with community-based and/or school-based programs
  • Minimum 5 years’ experience engaging with Transition Aged Youth (TAY)
  • Bilingual / bicultural with Spanish fluency
  • Experience working in a residential setting

Your responsibilities as case manager

  • Interviews program applicants and provides input into the intake process
  • Utilize a variety of approaches to establish and maintain a relationship with youth.
  • Manage a caseload of up to 12 TAY youth.  Maintain individual contact with each youth at least weekly to discuss goals and track progress towards goals.  Work with youth to understand any medications that they are prescribed, helping them learn how to refill prescriptions as needed.
  • Maintain ongoing contact with outside persons/entities such as: natural supports, family, referring agency/case carrying agency, ILP, other and community resources. Participate in relevant team meetings such as: Family Support Team meetings, TDMs, and emancipation conferences.  Serve as a representative of UCG and liaison with these parties.
  • Support the goals outlined in the Transition Independent Living Plan and work with youth to identify additional goals and tasks as needed.
  • Provide on-call back-up on assigned weekends or as necessary during crisis.
  • Responsible for completing reports, notes and Medi-Cal paperwork in a timely manner. Responsible for inputting data into the client database accordingly.
  • Facilitate house meetings for youth and staff meetings accordingly.
  • Establish and monitor budget for house/residents.
  • Oversee Residential Counselors assigned to work in the THPP program.  This includes interviewing, training, discipline, supervision, scheduling and development of staff.
  • Attend required trainings, and meetings as directed.
  • Ensure that the facility/program is in compliance with regulations (such as OSHA, HIPAA, CCL, UCG Policy and Procedures among others) as well as with our contract/MOU for THPP.
  • Ensure records/documents/paperwork is up to date and maintained on site.
  • Provide transportation as needed when it fits within the resident’s goals.
  • Other duties as assigned.

Essentials Duties:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.  Will meet all contractual, regulatory and agency documentation standards, including timely completion and appropriate content, for all assigned documentation types.

  • Ability to read and interpret documents and procedure manuals.  Ability to write routine reports and correspondence
  • Ability to speak effectively before groups of students or employees of organization
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Ability to identify negative disruptive behaviors and redirect behavior using mediation techniques
  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell.
  • The employee must occasionally lift and/or move up to 50 pounds.
  • The employee may be required to make and/or receive physical contact in the process of delivering First Aid/CPR or Handle with Care, or in training to those methods.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to get CPR and First Aid certificate within 30 days of start date, and maintain a current certificate
  • Must clear a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check including fingerprinting before start date and maintain clearance
  • Must clear a health screening, including TB before start date and maintain clearance
  • Must be at least 21 years of age and able to work in a Community Care Licensed Facility
  • Must be able to drive, have a valid driver’s license, clean driving record and maintain a clean driving record.
  • Meet and maintain the minimum vehicle liability and property insurance limits (in order to be insured by our insurance carrier for transportation of residents)


We value our employees’ time and efforts. If you are committed to helping others, we work to maintain the best possible environment for our employees where people can learn and grow with the organization. Plus our commitment to your success is enhanced by our competitive compensation of $25-$27 per hour, depending on experience, and an excellent benefits package which includes paid vacation and sick time, medical, dental, vision and life insurance for all full time staff. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.


Unity Care Group is an Equal Opportunity Employer. Unity Care Group does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non- disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.