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HCM Analyst – Benefits

Job Title

HCM Analyst – Benefits

Job ID

27671613

Location

Middleton WI US 53562

There’s a reason Insperity was ranked in the top 3% on WorkplaceDynamics’ National Top Workplaces list and named one of the top 100 companies to work for in the U.S.

Want to work for us and find out why?

As a trusted advisor to America’s best businesses for more than 35 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services.

Insperity offers a competitive compensation package and a world-class benefits package, including 19 days paid time off, 9 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. At Insperity, we’re committed to providing a positive work environment, and to helping our employees succeed both personally and professionally.

HCM Analyst – Benefits

We are currently seeking an HCM  Analyst to join our team. 

Summary

This position is responsible for delivering product implementation and support activities, ranging from client discussions to training and project documentation for Insperity Human Capital Management (HCM) products as well as Insperity custom designed software.

Responsibilities:

Under general supervision and moderate decision-making:

  • Hosts remote kick-off meetings with clients to determine client business objectives for project implementations.
  • Creates configuration notes documentation and reviews with more experienced Implementation personnel for any configuration abilities that do not exist in the product and accuracy prior to sending to client.
  • Completes setup of the client’s software, getting verification of questions answered by more experienced Implementation personnel.
  • Works with Analyst team to learn how to configure ongoing system requests as needed per project.
  • Configures interfaces to integrate with existing HR, payroll or accounting systems.
  • Tests interfaces to confirm integration is complete.
  • Works with Analyst team to tailor formal training to meet the customer’s specifications.
  • Provides new client training (administrator, operator, supervisor, and employee), as required, on applicable Insperity Business Performance Solution’s software. .
  • Documents and reviews open issues list from training with pertinent personnel and updates configuration as necessary. Updates configuration notes with any changes made.
  • Works with client on system optimization through project closing.
  • Works with appropriate team members and mentor to coordinate timing of project deadlines, etc.
  • Works to improve customer experience and satisfaction, increasing customer reference-ability.

Qualifications

  • Bachelor’s degree or equivalent in Management Information Systems or related field with experience in systems integration or the computer industry desired.
  • Solid interpersonal skills to interface with co-workers and customers.
  • Excellent written & verbal presentation skills.
  • Experience in communicating technical and project information in a business context.
  • Demonstrated track record in delivering quality, on-time business solutions to a diverse customer base.
  • Ability to multi-task and manage specific tasks to completion with minimal direction.
  • SQL or FoxPro database experience.
  • Strong customer relations, time management and organizational skills.
  • HR/Payroll process knowledge.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.