HCM Payroll Specialist

There’s a reason Insperity is named one of the top 100 companies to work for in the U.S. 

Want to work for us and find out why?  

As a trusted advisor to America’s best businesses for more than 35 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services. 

Insperity offers a competitive compensation package and a world-class benefits package, including 19 days paid time off, 9 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. At Insperity, we’re committed to providing a positive work environment, and to helping our employees succeed both personally and professionally. 

HCM Payroll Specialist

We are currently seeking a HCM Payroll Specialist to join our team.

This position is responsible for creating a “Premium” experience for customers through timely on-boarding of new customers, support of existing customers, and payroll processing. Maintains flexibility in schedule to accommodate customer’s needs.

RESPONSIBILITIES

• Adheres to existing customer centric processes and procedures that drive delivery of premium service. 
• Responds timely to customer requests.
• Collects new customer data timely, reconciles wage detail and processes initial payrolls timely where required.
• Communicates feedback on payroll system improvements to Manager.
• Supports processes and procedures to ensure integrity and accountability for SOC-1 compliance.
• Adheres to processes and procedures that are scalable to support rapid growth with high quality.
• Manages assigned customer base daily to ensure services delivered positively impact customers.
• Serves as back up to all other team members for customer inquiries/issues and payroll support.
• Assists Tax department on an as needed basis to ensure timely resolution and filing of tax returns during peak periods.

QUALIFICATIONS

• High School Diploma is required. Bachelor’s Degree in Accounting or other related field preferred.
• Three to five years of experience in a high growth payroll service bureau operation on-boarding and supporting customers and designing process and procedures.
• CPP Certification is preferred
• Customer service experience in a team environment. 
• Effective written and verbal communication skills.
• Effective problem solving/decision making/conflict resolution skills.
• Manages resources to budget and identifies and fulfills staffing needs.
• Possesses broad based exposure to various HR disciplines and understanding of their role and impact on business as it relates to payroll, benefits, taxation, accounting, employment documentation, and employment and general HR practices.
• Proficient in design and delivery of concise and clear presentations to a broad audience.
• Demonstrated ability in handling multiple projects; acts as core business unit expert for key company initiatives; facilitate and coordinate testing and information gathering sessions for valuable feedback.
• Proficient use of Microsoft™ Office programs and demonstrated ability to learn other application programs as needed.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. 

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