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Managing Director, Product Innovation-Remote

Job Title

Managing Director, Product Innovation-Remote

Job ID

13666

Location

Kingwood Texas 77339

There’s a reason Insperity was ranked in the top 3% on WorkplaceDynamics’ National Top Workplaces list and named one of the top 100 companies to work for in the U.S.

Want to work for us and find out why?

As a trusted advisor to America’s best businesses for more than 35 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services.

Insperity offers a competitive compensation package and a world-class benefits package, including 19 days paid time off, 9 paid holidays, medical, dental and vision benefits, 401k and tuition reimbursement. At Insperity, we’re committed to providing a positive work environment, and to helping our employees succeed both personally and professionally.

MANAGING DIRECTOR, PRODUCT INNOVATION

We are currently seeking a Managing Director, Product Innovation to join our team.  

SUMMARY
Experienced product leader to direct development of Insperity’s unique, marketing-leading Human Capital Management platform. The SaaS solution supports over 10k clients and 300k users and processes more than $25B in payroll annually.  This leader will oversee development and execution of roadmaps driven by 15+ agile software development teams. They will also manage and develop the individuals and careers of 20+ product professionals.


       10+ years SaaS solution development, implementation or support
       10+ years of team leadership including hiring and development of professionals
       5+ years of SaaS product management

This position is responsible for developing, implementing, and directing the operations of the company’s technology platforms for both client and internal use in alignment with the company’s strategy.  This role collaborates closely with business unit leadership and uses input from those sources as well as client feedback and external consultants to drive continuous improvement and enhancement to the company’s technology products.  Additionally, this position is responsible for developing and implementing policies, processes, and quality standards for management of these operations in alignment with company policy and culture, and for instituting a communications framework that ensures that all internal and external constituencies are appropriately involved with and/or informed of progress and status.  Provides close collaboration with the Application Development unit and with key internal user organizations.  This position will also provide executive communications and project support for Client Services.

RESPONSIBILITIES
Under minimal supervision and heavy decision-making:

  • Provides operational leadership for the process and technology drivers of the Insperity client and user experience.  This may include any or all:
  • Client-facing products (i.e., Premier) that enables or delivers what we sell to clients.
  • Champions the User Experience on all client-facing and internal applications and products.
  • Directs and manages online service initiatives to serve clients as well as corporate employees.  Creates and manages the operational structure and processes necessary to manage current technology initiatives and allow for continued growth and enhancement in support of the company’s business strategy.
  • Establishes quality standards and metrics; tracks and reports performance to management and other stakeholders as appropriate.
  • Develops the technical and leadership skills of direct reports and overall team through demonstrated leadership, mentoring, development, planning, and performance management.
  • Cultivates and maintains close and collaborative working relationships with internal constituents, and particularly the key user groups of Customer Relationship Management processes and tools.
  • Establishes annual budget and manages to budget and staffing targets.  Effectively allocates resources to meet demand.
  • Establishes annual operational targets that map to company goals for client growth, satisfaction, and operational efficiency.

QUALIFICATIONS

  • Bachelor’s Degree in Business or Software Engineering or Equivalent combination of education and experience.
  • Ten or more years of experience in operations and team leadership including hiring and development of professionals
  • 10+ years SaaS solution development, implementation or support
  • 5+ years of SaaS product management
  • Professional level of knowledge in human resources outsourcing, internal and external communications, and general project management across multiple business functions.  Experience in large, multi-functional team management is required, as is knowledge of quality practices and programs.  Proven ability to work in both start-up and maintenance environments is desired.
  • Ability to interpret, analyze, and apply company policies, objectives and procedures including developing, organizing, and implementing new policies and processes, appropriately utilizing effective methods for dealing with human behavior situations and conflict in a variety of business circumstances.  Ability to independently plan, organize, schedule, coordinate, and make decisions and judgments relating to assigned projects and other responsibilities; ability to analyze, interpret, review, and edit information consistent with operational standards.
  • Ability to utilize effective methods and techniques related to project management, operations, customer relationship management, and leadership requirements for public speaking, group presentation, and written and oral communication.  Ability to anticipate and avoid problems and to negotiate effectively.  Ability to work independently in the absence of supervision and work effectively with a wide range of people.  Ability to effectively recruit, supervise, and motivate to attain positive performance from staff.  Ability to assess operational, staffing, and fiscal needs and to manage those resources.

As required by the Colorado Equal Pay Transparency Act, Insperity provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $188,600 -$202,800usd

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.