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Medical Front Desk Patient Services Representative

Job Title

Medical Front Desk Patient Services Representative

Job ID



Marrietta Georgia

Our client is a busy Vascular Surgery practice with 18+ providers and 9 office locations in the Northwest Metro Atlanta area. They seek a Front Desk Patient Services Representative in their East Cobb office. Ideally, you should have a positive attitude and be a highly motivated self-starter who can manage time well and multitask in a fast-paced environment. You must work well with others and exhibit compassion and exemplary customer service skills when dealing with patients.

Medical Front Desk Patient Services Representative

It’s said that there’s no second chance to make a first impression. As the highly visible Front Desk Patient Services Representative, you’ll be our client’s first impression, the voice of the organization to those calling on the phone, and the face of the company to those visiting the office. But, this job is about more than answering phones and being friendly; your initiative and organizational skills will keep the office running at top performance, while your enthusiasm and ideas will shape the environment where the staff work.

• Greeting and screening patients
• Check-in and check-out Sign in
• Scheduling appointments
• Scanning patient-related documents
• Taking payments, posting charges daily batch reconciliation
• Obtaining referrals, orders, and authorizations for services rendered in the office

Required qualifications:
• High school or equivalent
• At least 1 year of customer service or medical office experience
• Basic computer skills including MS Office (Word, Excel, and Outlook)

Preferred Qualifications: 
  • Medical scheduling experience
  • Bilingual in Spanish

Our client values their employees’ time and efforts. Their commitment to your success is enhanced by their competitive pay of $17 per hour and an extensive benefits package, including
• 401(k) with matching
• Health, Dental, and vision insurance
• Employee assistance program
• Employee discount
• Life insurance
• Paid time off
• Retirement plan

Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. Our client does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.