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Operations Manager

Job Title

Operations Manager

Job ID

14583

Location

District of Columbia District of Columbia

Operations Manager

Rural Investment to Protect our Environment (RIPE) is seeking a proactive and diligent Operations Manager to support the organization through an exciting stage of growth from a start-up nonprofit to a nationally recognized organization that just secured a major federal grant. If you are excited to be a part of a rapidly growing, small but mighty team working to achieve ambitious national bipartisan policy that supports farmers’ economic and environmental sustainability, this is the opportunity for you. This position will oversee all operational and administrative functions and lead the establishment of systems throughout the organization to improve the efficiency and efficacy of programs, as well as human resource development. The successful candidate will have experience with a wide array of nonprofit operational needs, exceptional time management, and successful track record leading talent management and training process.

Your Role:

As the Operations Manager, you will provide critical support and an operational backbone for our small team’s important mission. Reporting to the Executive Director, you will provide support to the Executive Director primarily, to establish and refine systems for the wider team of 7 staff members, 7 contractors, 3 interns, and a 10-member Board of Directors. You will also manage and be supported by a set of contracted services including: PEO, bookkeeping, IT, CRM development, Bill.com vendor payments.

Your work is conducted in Eastern time zone and you will be expected to be available during those times.

To Be Successful, You Should Have:

  • Strong time management skills, with the ability to work concurrently on multiple assignments while maintaining focus on priority projects
  • 4+ years of experience in an operational role
  • Experience improving organizational scale and efficiency
  • Thrives in a small start-up environment where multiple hats must be worn by all team members
  • Team player who is self-motivated and can work productively in an entirely remote environment
  • Experience with CRM platform development and administration a plus

Your Typical Day as the Operations Manager Might Look Like…

  • Plan for budget review meetings with senior leadership team
  • Reminding staff that the pay period ends tomorrow and that timesheets are due the following day.
  • Working with the Development Director to update revenue projections.
  • Meeting with the ED and leaving with a list of things to do:
    • Finalize agenda for board meeting and prep progress report and financial documents
    • Develop a training timeline for professional development
    • Draft an email for the ED to send to the board regarding committee updates
    • Troubleshoot a web software access glitch

Your Responsibilities as the Operations Manager Will Include:

Governance

  • Support quarterly Board briefings by working with ED to set the agenda, preparing quarterly reports, establishing timelines for prepping briefings.
  • Ensure that Board policies and governance needs are up-to-date and comprehensive, including submitting all necessary registrations for fundraising and operating a non-profit.
  • Work with Insperity PEO to ensure compliance with HR legal requirements.
  • Work with bookkeeping firm Jitasa to ensure financial records and audits are executed.
  • Ensure that Governance, HR and Finance processes are clearly documented, implemented and communicated.
  • Maintain and track filing of governance documents, including: annual IRS filings, audit, corporate registrations, board policies, minutes of Board meetings, state fundraising.
  • Interface between employees and HR firm (Insperity PEO), including ensuring timely payroll submission, HR compliance and reimbursement processes, and ensure HR and finance processes are well documented and systematized.

Operations Support

  • Support process and template refinements for monthly briefings for volunteer committees and newsletter to reduce staff time.
  • Support cross-organizational needs, including event planning and annual meeting logistics.
  • Anticipate needs and create systems for cross-organization communications to ensure that our team functions effectively (e.g., meeting documentation, sharing documents, providing activity updates).
  • Lead selection of CRM and implementation to fit organizational needs, manage CRM design contractor, and serve as CRM administrator.
  • Support Senior Leadership Team decision making on topics including program design and budget prioritization.
  • Serve as Administrator for tools including Google Workspace, Zoom, Canva, etc.
  • Coordinate execution of independent contractor contracts using DocuSign template.
  • Coordinate recruitment, hiring and onboarding of contractors, interns, and new employees, working with hiring managers and PEO’s support services.
  • Scheduling cross-division meetings including weekly team meetings, Deep Dives, performance reviews, goal check-ins, and team building.
  • Coordinate bookkeeping, with accounting firm (Jitasa) for: monthly report distribution, process accounts payable.
  • Manage expense reimbursement process for ED and Board members.

Financial and Fundraising Support

  • Lead annual budgeting process by establishing timelines for senior leadership team and Board engagement.
  • Support financial projections by working with ED and Jitasa bookkeeping firm.
  • Lead oversight of accounting needs, including coding expenses, expense report review, payroll processing, etc.
  • Support ED in expense reports and other administrative needs.
  • Support Development Director with grant applications by assisting with development of proposal budgets.
  • Support Development Director with updating revenue projections and executing fundraising contracts and expectations for vendors.

HR/Talent Development

  • Support ED in implementing professional development timelines, plans, and quarterly updates for each team member to ensure perpetual feedback and improvement. Use Insperity template for feedback and SMART goals.
  • Managing process for team development of organizational goals and metrics, individual goals, and updating goal reports quarterly. Maintain centralized summary of achievements and problem-solve with the team to support advancing momentum.
  • Lead development of knowledge transfer trainings to mitigate the challenges of “Founder Syndrome” and empower team members throughout the organization.
  • Work with interim COO to finalize employee manual and onboarding process, and then manage its implementation. (Interim COO will overlap with this position for 1 month for training purposes and then will phase out contract.)
  • Lead recruitment process, with support from Insperity PEO’s services.
  • Support strong team culture of shared values, learning, innovation and problem solving among staff, including planning and orchestrating professional development and team building activities.

Best-in-Class Benefits:

This is a full-time position with a salary range of $80,000-$90,000 annually plus generous benefits.

We provide a comprehensive compensation package, including competitive salary of $80,000-$90,000 annually plus an excellent benefits package that includes: medical and dental benefits, retirement savings, and generous vacation and sick leave policy. RIPE is headquarters are in Washington, D.C. and you work can be done from there, or remotely.

About RIPE

RIPE’s mission is to inspire a bipartisan climate policy that allows farmers to earn a reasonable return on voluntary stewardship. Our vision, as a farmer-led organization, is to create a climate policy that farmers champion because it values our contributions to a wide set of environmental benefits, enables a profit opportunity from voluntary stewardship, helps farmers become more resilient, helps farmers keep their farms in their family, transforms environmental policy into a rural investment that benefits farmers and rural communities, and supports farmers in being good stewards of the land. Our RIPE100 proposal advances a $100/acre payment for voluntary conservation practices that deliver at least that much in public benefits from a combination of improvements to water, climate, soil, and other elements of the environment. RIPE led the winning proposal to USDA to pilot the concept, with lead applicant Virginia Tech, securing an $80M grant to pilot in four states and lead national stakeholder roundtables to shape a national program.

RIPE celebrates diversity and is committed to building teams and partnerships that represent a variety of backgrounds, perspectives, and skills. RIPE is committed to providing an environment of mutual respect that is free from discrimination and harassment. RIPE prohibits discrimination in its governance, programs and activities on the basis of race, color, national origin, age, disability, religion, gender, sexual orientation, gender identity, genetic information, political beliefs, reprisal, marital status, amnesty, status as a covered veteran, because all or part of an individual’s income is derived from public assistance, or for any other non-merit-based factor.