Product Analyst, Health & Welfare Technology

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Product Analyst, Health & Welfare Technology

We are currently seeking a Product Analyst, Health & Welfare Technology to join our team.

This position is responsible for application administration with a primary focus on site management, configuration, user maintenance, access control, activity plans, templates, responsibilities and organizational maintenance.  Participates in the research, development, and testing of product updates and new features.

Responsibilities:  

• Configures and supports applications including, but not limited to, site management, taxonomy, activity plans, templates, organizational maintenance, and administration of various components within the applications.
• Defines access control and permissions criteria, creates and manages user accounts for new employees and employee terminations, where applicable.  Verifies the accuracy of control documentation and validates the permission levels. 
• Collaborates with stakeholders to gather data about internal needs of current software application as well as custom and business needs-based requirements and enhancements.  Analyzes data and translates this data into recommendations at the planning and strategy meetings.  
• Consults with other business unit owners on projects and troubleshoots application issues.  Compiles and analyzes data related to user needs and requirements and makes recommendations on application enhancements and/or escalates the issue to appropriate personnel for resolution.
• Acts as consulting member of the application development team related to the design, testing and launch phases of software development, enhancement and release cycles.  
• Evaluates and ensures all customer and quality requirements are satisfied in the product delivery.
• Participates in planning and strategy meetings with business units to create concise and directed communications on updates and new features as well as software standards, constraints, rules, logic and needs.  Writes and distributes communications on these efforts in accordance with the established standards of quality service to internal clients.  
• Monitors, analyzes and reports on current product line performance and usage to achieve optimum performance levels.
• Maintains knowledge of application specific innovations, applications and systems and makes recommendations for improvements to business processes.
• Assists in the planning and presentation of content and materials and represents the company at conferences, special events and product training.

Qualifications: 

• Bachelor’s Degree in Business, Marketing, MIS or Computer Science is required. 
• Three to five years in the product management field or related experience is required as well as one to two years of demonstrated software administration experience.
• HR, payroll or benefits experience is strongly preferred
• Bswift experience is a plus
• Workday experience is desired
• Prior experience and work in a high-tech environment are preferable.  Software development knowledge is a plus.  Must be knowledgeable of web-based product delivery and the overall design and usability requirements needed to interact with customers via the web.
• Sound knowledge of system design, development and effective testing methods.
• Knowledge of web development and database design preferred. 
• Must possess excellent customer skills and organizational skills, ability to learn new concepts quickly and be a self-starter.  
• Communicates tactfully and effectively, verbally and in writing and maintains effective work relations with those encountered in the course of employment. 
• Exceptional writing skills specifically relating to creating user documentation.
• Must demonstrate analytical and statistical skills.  
• Leadership skills are necessary. 
• Capable self-starter able to work independently, be innovative, and actively seek new or better methods of competence. 
• A positive team player with a sense of urgency directed toward the provision of successful solutions for specific projects.
• Ability to interpret, analyze, and apply company policies, objectives, and procedures including developing, organizing, and implementing new policies and procedures;  planning and organizing project management; appropriate methods and means of dealing with human behavior situations in a variety of business circumstances including both Company and client situations; dealing constructively with conflict.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.