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Senior Strategy Consultant

Job Title

Senior Strategy Consultant

Job ID

13050

Location

Walnut Creek California

Senior Strategy Consultant (Multiple Locations)
 

Multiple Locations: Brea, Walnut Creek, Chicago, Phoenix

There’s a reason Insperity was ranked in the top 3% on WorkplaceDynamics’ National Top Workplaces list and named one of the top 100 companies to work for in the U.S.

Want to work for us and find out why?

As a trusted advisor to America’s best businesses for more than 35 years, Insperity provides an array of human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with a wide array of value-added benefits and services.  Middle Market is where challenge is fun, results are rewarding and we live our values. The Insperity Middle Market Solutions team is an exceptional group focused specifically on supporting our larger clients ranging in size from 150 to 5,000 employees. Part of our mission is to help our Middle Market clients become the best they can be by understanding their unique challenges and integrating relevant human capital/human resources solutions that accelerate their potential. 

Senior Strategy Consultant

RESPONSIBILITIES

This position is responsible for partnering with prospective and existing client executive leadership teams to support a long term strategic plan to make ongoing decisions to ensure client’s success in their marketplace. Diagnoses and provides constructive feedback and recommendations to meet the demands of Insperity customers and attain the growth and retention objectives of the Strategic Consultants Services (SCS). Engages clients to translate the desired business outcomes established by the C-level executive team into a holistic business and human capital strategy with both marketplace and custom solutions. Develops and executes on a project scope that is time sensitive, results oriented and aligned with the client’s organizational strategy working both independently and in partnership leading engagements with SCS team members to deliver optimal results.

  • Leverages the company’s methods and tools in working with the customers during a consulting engagement to identify the business goals and collaborates with clients to improve performance through human resource change solutions.
  • Analyzes the causes or factors that limit customer company performance and recommends or customizes solutions that support the customer’s strategic goals and aligns with our solutions. 
  • Partners with the client’s C-level executive team to design and deliver customized consulting services.
  • Partners with Middle Market Sales and Service Operations to assist in the build of SCS offerings that have a direct impact on sales of Insperity SCS.
  • Builds and maintains client relationship improvement plans and deliverables as needed to ultimately drive client loyalty and renewal. Creates a pipeline of future business opportunities and revenue driving or value added strategic services for clients.
  • Provides solutions for complex   client   issues   and   follows   through   to   resolution,   ensuring   appropriate and timely communication to all involved parties. 
  • Mitigates risk and resolves complex challenges before they become issues.
  • Collaborates  and  provides  mentor  support  for  other members of the SCS  team to  ensure  that  the deliverables promised to the client are accomplished and contributing to the ongoing professional development of the team.
  • Develops human capital and performance solutions, and diagnostic or consulting tools that cross multiple company disciplines and may require the development or enhancement of our services.
  • Oversees the delivery of human capital strategies to achieve pre-determined milestones and business outcomes.
  • Develops change management strategies based on a situational awareness of changes in the client’s environment, the client’s market place, and the groups impacted.
  • Acts as a subject matter expert for webinars, blogs, white papers or trade shows to generate prospective client interest in SCS.
  • Leverages the company’s methods and tools and individual expertise in working with the customers during discovery and consulting engagements to identify the business goals and collaborates with clients to improve performance through human resource change solutions.
  • Analyzes the causes or factors that limit customer company performance and recommends or customizes solutions that support the customer’s strategic goals and aligns with our solutions. 
  • Partners with the client’s C-level executive team to design and deliver customized consulting services.
  • Chooses appropriate metrics to evaluate the ROI/ROE of projects and reports findings to C-level executive team and key internal stakeholders. 
  • Builds and maintains client relationship improvement plans and deliverables as needed to ultimately drive client loyalty and renewal. Creates a pipeline of future business opportunities and revenue driving or value added strategic services for clients.
  • Utilizes intermediate to advanced level business strategy knowledge and skills provides solutions for complex client   issues   and   follows   through   to   resolution,   ensuring   appropriate and timely communication to all involved parties. 
  • Mitigates risk and resolves complex challenges before they become issues.
  • Collaborates  and  provides  mentor  support  for  other members of the SCS  team to  ensure  that  the deliverables promised to the client are accomplished and contributing to the ongoing professional development of the team aligned with the Customer for Life vision. This includes emphasis on relationship building and communication, working in close partnership with the Middle Market Account Executive.
  • Develops and oversees major types of interventions: business strategy solutions, organizational change and change management initiatives that maximize human capital to optimize performance by leveraging discovery, assessment and/or consulting tools that cross multiple company disciplines and may require the development or enhancement of SCS services based on a situational awareness of changes in the client’s environment, the client’s market place, and the groups impacted.
  • Acts as a subject matter expert for webinars, blogs, white papers or trade shows to generate prospective client interest in SCS.
  • Ensures work hours and essential client notes are documented in prescribed systems to support leadership analytics and reporting goals.

SUPERVISORY RESPONSIBILITY

Supervises others: No

OTHER RESPONSIBILITIES

  • Assists in the accomplishment of Insperity Company goals.
  • Helps other employees to accomplish Insperity Company goals.
  • Performs other duties as may be assigned by department supervisor.
  • Participates in the Disaster Recovery plan as required.

EDUCATION / EXPERIENCE REQUIREMENTS

  • Bachelor’s Degree in Human Capital Management, Organizational Development, Organizational Psychology, Business or similar discipline is required.  Master’s Degree is preferred.
  • Minimum of eight years of experience in functional HR process, operations and service delivery or business operations is required
  • Four plus years proven experience in change management planning and execution working with senior leadership and C-Level.

LICENSES / CERTIFICATIONS

Discipline specific licenses or certifications are preferred: business strategy models, coaching certification, psychometric assessments, mergers and acquisitions, leadership inventories and assessments

 
KNOWLEDGE / SKILLS

  • Effective problem solving, decision making, and conflict resolution.
  • Ability to effectively facilitate executive meetings with the goals of leadership program development.
  • Excellent communication (written and oral) and interpersonal skills.
  • Intermediate to advanced project management that includes project plan development and tracking; handling multiple projects simultaneously with medium to large clients.
  • Ability to effectively and quickly adjust communication style while working with different clients who have different structures, processes, requirements, or cultures.
  • Ability to establish effective working relationships in a team environment.
  • Ability to demonstrate excellent situational leadership, analytical and problem solving abilities.
  • Effective organization and time management skills, with ability to work under pressure and adhere to project deadlines.
  • Advanced proficiency with MS Office product suite r including Word, Excel, PowerPoint and Visio or similar org chart software.
  • Demonstrates intermediate to advanced level of understanding of the organization, its activities and structures; applies during planning and delivery. 
  • Conveys intermediate to advanced level technical business knowledge to identify ways to develop understanding of the organization’s position in the client’s market place and the challenges it faces.
  • Ability to develop and deliver solutions-independently or leading an engagement offering evidenced based business improvement.
  • Ability to build impactful relationships by engaging in a highly collaborative manner with SCS team and key stakeholders to gain their buy-in and support.
  • Uses compelling and evidenced based data to influence and convince others.
  • Conveys intermediate to advanced level organizational political awareness with ability to navigate and adjust based on client.
  • Intermediate to advanced level business acumen, talent and learning system knowledge, and Human Performance Technology (HPT).

PHYSICAL REQUIREMENTS

Performs lighworkxerting up to 20 pounds of  force occasionally, or  up to 10 pounds of  force frequently, or a negligible amount of force constantly to move objects.

TRAVEL REQUIREMENTS

Travels: Yes
If yes, up to 40% of time

What percent of time is this position required to drive a vehicle (other than Company issued) for business purposes?  20%

As required by the Colorado Equal Pay Transparency Act, Insperity provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only, the range of starting pay for this role is $78,000 – $90,600.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.


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