Agency Temp Orientation Coordinator

Job ID: 19076

Location: Kingwood Texas 77339

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. We have received recognition numerous times as a top place to work, most recently ranking 28th out of 100 on Glassdoor’s “Best Places to Work in the U.S. 2023” list with a 4.5 out of 5.0 rating. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?


Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.


Agency Temp Orientation Coordinator

We are currently seeking a Temporary Orientation Coordinator to join our Kingwood, TX team. 


SUMMARY

Responsible for creating a “WOW” experience when interacting with external and internal customers by consistently exceeding expectations. Under moderate supervision, responsible for providing administrative support to the orientation team in the preparation and distribution of Insperity orientation products. Interfaces with clients to confirm orientation schedule and other pertinent details to ensure a positive first impression of services that impact our clients’ businesses and result in retention and growth. Provides daily support to Orientation Specialists, Manager, Client Orientation, Manager, Client Transition, and Director as needed. Demonstrate considerable initiative and willingness and ability to provide backup support to Orientation Coordinators cross-regionally as needed. Performs moderate decision-making governed by procedure, guided by policy and focused on daily operations.


RESPONSIBILITES

  • Communicates with clients/team members in an effective, professional, timely manner to enable a positive customer service experience in a team environment.
  • Coordinates ordering of new hire booklets that reflect the appropriate benefit plan and other regional requirements while meeting time deadlines.
  • Coordinates the preparation of key orientation deliverables to include the following: On-Site Supervisor packet, new hire paperwork, benefits information, etc., to meet shipping and delivery deadlines.
  • Communicates directly with clients via phone, fax and/or email, to confirm orientation meeting and provide details of necessary documentation and employee participation to ensure a successful transition.
  • Coordinates with Sales Administration to ensure the timely receipt of approved client documents required for preparation of orientation packets and client pre-meeting.
  • Provides backup support to the Orientation Specialist in processing of client file.
  • Exercises high attention to detail and methodology for confirming accuracy in all tasks.
  • Generates reports as requested.
  • Accurately packages multi-location orientation packets for distribution via various carriers to meet client orientation meeting delivery deadlines.
  • Prepares Word documents for On-Site Supervisor packet and payroll client file, personalized for each client.
  • Files, makes copies, types, and enters data into computer/database or standard forms.
  • Coordinates communication of the department by stamping and distributing incoming mail and faxes; prepares and sends outgoing mail utilizing appropriate delivery means.
  • Maintains mailing, office and equipment supplies in an orderly fashion; generates requisitions to replenish as requested.
  • Participates in front desk receptionist relief.
  • Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley and HIPAA compliance.
  • Assists in the accomplishment of Insperity Company goals.
  • Helps other employees to accomplish Insperity Company goals.
  • Performs other duties as may be assigned by department supervisor.
  • Participates in the Disaster Recovery plan as required.

QUALIFICATIONS

  • High School diploma required. Bachelor’s degree preferred. 2 – 4 years’ experience in an administrative support role or job-related field with an emphasis on project/multi-tasking required.
  • Proficient use of Microsoft Office programs; demonstrated ability to learn other applications as needed. Proficient use of Insperity systems preferred.
  • Demonstrates customer service experience and skills.
  • Effective written and verbal communication skills.
  • Demonstrates ability to handle multiple projects or tasks simultaneously.
  • Effective and efficient problem solving.
  • Utilizes principles, practices, and procedures of modern office technologies and filing systems.
  • Communicates tactfully and effectively, verbally and in writing, and maintains effective work relations with those encountered in the course of employment, familiar with modern office methods, practices, procedures and equipment, as well as filing systems and business letter writing and competent in correct English usage, grammar, spelling, punctuation, and arithmetic.


At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   

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