Job ID: 17227
Location: Austin Texas
Client Relationship Specialist
Are you passionate about design and dedicated to delivering exceptional client experiences? Do you thrive in a dynamic and creative environment? If so, we have the perfect opportunity for you!
Our client is a Central Texas design showroom specializing in custom-order upholstery. Their styles range from classic modern to traditional.
As the Client Relationship Specialist, you will provide the company’s clients with best-in-class service through product speciﬁcation, quote, and order life cycle. Your duties and responsibilities will include working with clients in the showroom, maintaining superior product knowledge, and helping maintain a clean and well-organized showroom.
To thrive, you should have:
- Bachelor’s degree from a four-year college or university and 5 years related experience and/or training or an equivalent combination of education and experience.
- Cooperative, courteous, and patient nature with clients and team members
- Previous client service experience is a plus
You should preferably possess strong technology skills, including:
- Google Suite – Calendar, Email, Documents
- Apple Computers, iPads, and Apple Office Software (Pages, Numbers, etc.)
- Accounting/Data Management software – Oracle NetSuite
- Internet/Social Media – Chrome or Safari, email functionality; Social Media functionality
- Phone – Relative functionality, multi-line system.
What you’ll do as the Client Relationship Specialist:
- Oversee the entire specification, quoting, and sales order process.
- Engage directly with designers and clients, guiding them through showroom inventory and custom item selections.
- Educate designers and clients on product offerings and custom capabilities, ensuring a thorough understanding.
- Collaborate with vendors to ensure accurate specifications for made-to-order items, communicating findings through quotes and email.
- Proactively analyze and enhance quote and order management processes, taking initiative to streamline operations.
Best-in-Class Benefits and Perks:
Our client values their employees’ time and efforts. Their competitive compensation of $60K-$70K salary, depending on experience and extensive benefits package, enhances their commitment to your success. Our client’s benefits package includes:
- Comprehensive health coverage: Medical, dental, and vision insurance provided (starting day 1)
- Robust retirement planning: 401(k) plan available with employer matching
- Financial security: Life and disability insurance for added protection
- Flexible financial options: Health savings and flexible spending accounts offered
- Well-being and work-life balance: Paid time off and holidays (Closed 10 days around Christmas/New Years)
Plus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.
We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.