Job ID: 17870

Location: Kingwood Texas 77339

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide. 


Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen. 


We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at


Why Insperity? 


Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community. 


Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training. 


Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work. 


Sales Development Representative – Inbound Interceptor

This position is responsible for learning Insperity’s business solutions and prospecting systems, building a sales pipeline, delivering high-quality leads, and supporting Business Performance Advisors (BPA) sales efforts ensuring the Company’s growth goals and objectives are met.


  • Utilizes the company’s lead generation programs and manages all lead sources to build and maintain a lead development pipeline.
  • Speaks with prospective client key business leadership and decision-makers about Insperity’s services, product offerings and value proposition.
  • Asks required questions of contacts to categorize as a qualified lead for BPAs, answers questions, and validates business information obtained through the call.
  • Articulates a fundamental understanding of Insperity’s core Workforce Optimization and Business Performance Solutions in order to successfully manage and overcome prospect misperceptions or objections.
  • Builds and cultivates prospect relationships by conducting follow-up communications in order to move opportunities through the qualifying process.
  • Identifies best appointment times and schedules meetings to accommodate both the prospect and the BPA.  Follows up with appropriate parties to confirm scheduling and discuss outcomes.
  • Manages and audits contact data in the CRM to ensure accurate information and track the contact through the sales process.
  • Documents all interactions and activity in applicable systems on a timely basis.
  • Retrieves, verifies, codes, and enters all required information daily into CRM.
  • Evaluates appropriate distribution of leads based on criteria established.
  • Ensures accurate documentation, coding, and distribution of leads to Sales organization for Workforce Optimization, Strategic Business Unit and/or Inside Sales Support.
  • Tracks, follows-up, and documents dashboard assignments on a daily basis.
  • Maintains knowledge of products, services, competitive activity, and other general business information of interest to prospects and clients.
  • Participates in team meetings and events.
  • Follows all rules and regulations as it applies to HIPAA in a professional manner. Maintains HIPAA compliance training requirements.
  • Manages a large volume of confidential information and material.


  • High School Diploma or equivalent is required.
  • Three to five years inside sales or related work experience is preferred. Business-to-Business phone prospecting to C-level executives is preferred.



  • Understands small to medium size business needs and operations from an owner’s perspective.
  • Uses appropriate methods of dealing with human behavior in a variety of business circumstances.
  • Phone presentation skills to include proficiency in delivery and needs analysis.
  • Effective written and verbal communication skills with a strong emphasis on listening and the ability to talk to business owners on a professional level and maintain effective work relations with those encountered in the course of employment.
  • Effective problem solving/decision making abilities.
  • Highly detail oriented.
  • Proficient use of SalesForce and Microsoft Office programs and demonstrated ability to learn other application programs as needed. Intermediate-level Microsoft Excel proficiency is required.
  • Motivated, self-starter with the ability to successfully manage multiple projects through completion.

Travel Requirements:

  • Travels: Yes

If yes, up to 10% of time

  • What percent of time is this position required to drive a vehicle (other than Company issued) for business purposes?  Up to 5%

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