Associate Director Of Product Design And Advisory Services

Associate Director of Product Design & Advisory Services

This is a remote position and residency within the Houston area is required.

 

Are you or do you know a visionary leader with deep experience in technology-driven projects and a passion for improving the human experience in social services delivery?
 
 We are looking for a person who will lead the design and execution of social service programs (during disasters and blue skies) in collaboration with diverse partners and our amazing team, oversee technology integration and process optimization, and cultivate new opportunities.

 

Who Is Connective?

Connective, a Houston-based nonprofit, redefines social services through civic technology, human-centered program design, and collective action. Our mission is to create a more connected, empathetic, and accessible support system for communities facing economic pressures and climate risks.

 

Accessing assistance is often stressful and dehumanizing, especially as climate risks and economic pressures mount. Social services need a transformative shift, and that’s where we come in.

 

We envision a future where communities are resilient, prepared, and equipped with the right tools to face crises. We break down barriers, expand access, and build a more supportive system through connection and collaboration with partners.

 

Why Join Us?

• Competitive Compensation of $100,000-$110,000 base salary plus performance-based annual bonuses.
• Comprehensive benefits, including 401(k) match up to 6%, health insurance (medical, dental, vision), HSA/FSA options, and parental leave.
• Work-life balance includes 20 days PTO/floating holidays, 11 paid holidays, plus flexible remote work options, including the ability to work permanently from anywhere after 3 years.
• Employee support by providing access to an Employee Assistance Program (EAP) with mental health and legal resources for you and your family.
• A supportive culture that empowers you to grow, succeed, and make a real difference. Your ideas, leadership, and dedication will help us drive change.
• Remote Flex Opportunities—Employees are welcome to work from anywhere for a week at a time while maintaining Houston working hours. Additional remote flexibility is offered in the summer and around the winter holidays. After 3 years with Connective, employees can work permanently from anywhere in the U.S. while maintaining Houston working hours and traveling to Houston or other locations as needed.

 

Who Are You?

To succeed, you should have:

• 7+ years of relevant experience and proven track record in managing large-scale programs or projects, particularly those involving technology products (CRM or similar systems).
• Expertise in using both quantitative and qualitative data to inform program strategies and optimize outcomes.
• Demonstrated ability to manage projects at all levels, from strategic planning to detailed execution.
• Skilled in creating user-centered programs or technology products that improve service delivery and outcomes.
• Experience in budgeting, financial management, and supporting grant or contract development.

 

We prefer you have:

• Ability to see the big picture, anticipate trends, and drive long-term organizational success.
• Proven track record in securing grants, building partnerships, and expanding program offerings.
• Skilled in budget creation and management, with nonprofit accounting and financial systems expertise.
• Experienced in leading, mentoring, and inspiring teams to achieve success.

 

Your responsibilities as the Associate Director of Program Design and Advisory Services will include:

• You’ll lead the creation and execution of human-centered social service programs to meet community needs and ensure program success.
• You’ll implement systems to track and report program outcomes, impact, and ROI.
• You’ll drive the successful adoption of new strategies, technologies, and processes within the organization and with partners.
• You’ll oversee the program budget, ensuring effective resource allocation and financial target achievement.
• You’ll manage, mentor, and inspire program staff while cultivating key stakeholder relationships to advance strategic goals and growth.

 

Ready to be part of something impactful? 

Apply today and help us shape a future where everyone has the tools and support they need when it matters most! 

 

Connective is firmly committed to building a diverse team that reflects our communities. We value your unique experiences and strongly encourage people of color, LGBTQ+ individuals, women, minorities, people with disabilities, system-impacted people, veterans, and people of all ages to apply.

 

Connective is an equal-opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, or any protected category prohibited by local, state, or federal laws.