Account Manager, Strategic Sales

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

SUMMARY

This role is responsible for supporting sellers through event‑driven outreach and engagement, serving as the liaison for loyalty‑related events and ensuring all logistics and outcomes align with sales objectives. This role strategically engages prospective and current clients and partners through coordinated outreach to deliver high‑quality opportunities that drive company growth.

RESPONSIBILITIES

• Coordinates cross-functional communication among Sales, Loyalty, Marketing, and related teams to drive a unified event strategy and maintains visibility across the sales cycle.
• Partners with Loyalty/Events to plan and manage event logistics including calendar of events, budgeting, contracts, vendor negotiation, invitations, participant coordination, and onsite support as needed including events, trade shows and regional meetings to ensure exceptional customer experiences, drive engagement and generate new business.
• Manages post-event follow-up documenting event outcomes, entering details in Salesforce, ensuring activities, participants, and results are tracked accurately, ROI analysis, and reporting related to area of responsibility, as well as providing recommendations for future events and improving processes that help shape best practices for event‑related engagement.
• Builds and maintains proactive relationships with internal and external constituents including sales management, field sales personnel, sales operations, and other departments including service and stakeholders to form a seamless integration of service delivery and event management. Engages with internal and external customers through outbound calls, emails, and live chats, providing timely and accurate responses and on-brand experiences.
• Maintains knowledge of products and services, competitive activity, and other general business information of interest to prospects and clients. Works in parallel with service to ensure escalations are handled expeditiously and to present the overall people analytics of the specific book of business.
• Ensures knowledgeable and professional brand representation aligned with company mission and values. Engages in forward-thinking, strategic thought leadership with partners to capitalize on opportunities and address business challenges.
• Ensures appropriate communication with all parties involved on any escalated complex issues or business challenges that arise, routinely providing partner feedback, growth plans, changes to partner organizational structures and human capital analytics needs.
• Collaborates with Insperity teams and partner recruiting teams, where applicable, to develop tailored content, establish franchisee/member specific lead programs, and optimize lead flow process.
• Routinely conducts webinars to educate partner organizations and their franchisee/member groups on Insperity service offerings to drive lead activity.
• Utilizes available tools to build out partner’s management structure and key points of contact to ensure continuity of the partnership. 

QUALIFICATIONS

• Bachelor’s Degree or equivalent work experience is required.
• Account management or sales experience is preferred.
• Three to five years of related work experience is preferred.
• Strong business acumen, organizational skills, and executive presence.
• Excellent communication, strategic thinking, and influence across all organizational levels.
• High proficiency with time management, organization, and multi-project execution.
• Ability to present and sell via virtual platforms (e.g., Zoom).
• Attention to detail with strong listening skills, ability to document plans and track outcomes.
• Comfort operating in a fast-paced, high-volume, matrixed environment; proactive and agile.
• Uses decision making criteria to evaluate requests based on brand alignment, financial return on investment, and desired results.
• Travels: Yes, up to 35% of time

Insperity provides a reasonable range of minimum compensation. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. The range of pay for this role is:

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.