Distribution Specialist, Insperity 401(k) Plans

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We have received recognition numerous times as a top place to work, most recently ranking on Glassdoor’s “Best Places to Work in the U.S. 2024” list, and U.S. News & World Report’s “Best Companies to Work for 2024” list. In addition, we have been recognized for having one of the country’s Top 50 Midsize Early Talent Programs by RippleMatch’s 2024 Campus Forward Awards. There is no better time to be a part of Insperity, and our best work is yet to come. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

SUMMARY

This position is responsible for executing and reviewing 401(k) plan disbursement transactions, resulting in the selling of investment shares to cash, in the 401(k) plan recordkeeping system.

RESPONSIBILITIES

· Processes daily participant distributions, withdrawals, and loans in the 401(k)recordkeeping system, including reconciliation of funding and coordination with other business units.

· Processes participant-initiated residential loans and hardship distributions, including review of any required supporting documentation and coordination with other business units and third-party service providers.

· Executes transactions connected to plan asset transfers to other providers (deconversions).

· Executes check stop-payments and reissues.

· Serves as the primary contact for general client and participant level recordkeeping system inquiries related to outbound transactions and investment share sells.

· Reviews daily check reconciliation between the recordkeeping and trust systems.

· Processes all internal initiated disbursements, including nondiscrimination testing and limit excess refunds, and corrective disbursements.

· Responds to inquiries related to rollover distributions to receiving financial institutions.

· Participates in enhancement and release testing on the payroll, recordkeeping, and CRM systems.

· Performs quality review of outbound transactions performed by other specialists.

· Assists in the resolution of participant and plan level issues escalated from internal departments.

· Prepares, updates, and distributes job aids, as necessary.

· Contributes to the completion of projects and department objectives as specified by the manager.

QUALIFICATIONS

· High School Diploma or equivalent required. Bachelor’s Degree or commensurate work experience preferred.

· Three to five years of experience in a retirement plan administration, benefits administration, payroll processing, human resources, financial services, or bookkeeping/accounting related role preferred.

· A willingness to pursue retirement plan certificates, certifications and designations expected for growth.

· Understanding of retirement plans, specifically 401(k) plans, other benefit plans, or payroll processes preferred.

· Attention to detail and ability to evaluate large data files is necessary.

· Solid math aptitude is necessary.

· Experience with a customer relationship management (CRM), human resource information management (HRIS), or similar database application helpful.

· Critical thinking, strategic planning, and organizational skills necessary.

· Flexibility, adaptability, and ability to multi-task necessary.

· Communicates tactfully and effectively, orally and in writing, and maintains effective work relations with those encountered in the course of employment.

· Exhibits knowledge of payroll, recordkeeping, and CRM systems.

· Ability to develop and maintain solid working relationships with internal partners.

· Ability to maintain the highest level of customer service quality and productivity.

· Ability to manage all tasks with timeliness and accuracy in a high-volume environment.

· Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.

· Proficient in English usage, grammar, spelling, punctuation, and arithmetic.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.