Membership Coordinator

Membership Coordinator

The National Association for Latino Community Asset Builders (NALCAB) is a one-of-a-kind national intermediary with a network of 200+ member CDFIs and nonprofit organizations that serve Latino communities across the US, DC, and Puerto Rico. As a grant maker and US Treasury-certified CDFI lender, NALCAB supports its members through funding, training, policy advocacy, and resources that amplify their impact.

Our mission: Build transformational wealth in Latino communities to create a more prosperous future for the entire nation.

 

Best-in-Class Benefits and Perks:

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation of $45,000 – $57,000 annually, depending on experience, and an extensive benefits package including:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, along with health savings and flexible spending accounts.
• Retirement Benefits: 401(k) plan with employer matching.
• Paid Time Off and Leave: Includes paid time off, holidays, and an employee assistance program.
• Flexible Work Options: Hybrid work schedule and disability and life insurance options.

 

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

 

To thrive, you should have: 

• Minimum 1 year of experience in a similar role within a professional society or nonprofit setting.
• Proficiency in Microsoft Office and familiar with platforms such as MailChimp, Canva, SurveyMonkey, WordPress, and membership or grant management software (e.g., Blackbaud).
• Solid communication and customer service skills; managing multiple priorities and meeting tight deadlines with minimal supervision.
• Bilingual fluency (English/Spanish) and relevant software training or credentials are a plus.

 

Your key responsibilities as the Membership Coordinator will include:

• Respond to member inquiries, track resolutions, and assist with connecting members to internal staff for timely support.
• Maintain accurate membership records, manage renewal schedules and invoices, and maintain current database and web listings.
• Assist in creating and distributing communications for recruitment, retention, and surveys; support regular reporting on membership activity.
• Help organize webinars, regional, and internal meetings, including scheduling and agenda preparation.

• Support member portal management, foster community engagement, monitor discussion boards, and implement strategies to enhance member value.

 

More About Us: 

NALCAB works to maximize the economic contributions of the Latino population to the U.S. economy. Our presence extends to all 50 states, Washington, DC, and Puerto Rico. With offices in San Antonio, TX, and Washington, DC, NALCAB supports its members through funding, training, policy advocacy, and resources that amplify their impact. Together, the NALCAB Network advances community investment, economic mobility, and national prosperity.

 

Our mission: Build transformational wealth in Latino communities to create a more prosperous future for the entire nation.

 

Ready to Lead Lasting Change by Shaping the Future of Our Communities? Apply Now!

If you are passionate about making a meaningful impact on communities and driving positive change, we want to hear from you! 

 

NALCAB is an equal opportunity employer.