Online New Account UBA

Online New Account UBA – Fulfillment Team

  

Liberty Bank is seeking an Online New Account Universal Banker Associate to support both digital and branch banking operations. This opportunity is ideal for someone who enjoys delivering exceptional customer service while managing online account applications, fraud prevention, account opening, and teller transactions. This role also offers the chance to contribute to business growth through revenue generation and insurance referral goals while gaining experience across multiple areas of retail banking.

 

Best-in-Class Benefits and Culture:

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation depending on experience, and an extensive benefits package including:

• Comprehensive Medical, Dental, Vision, and Life Insurance
• Solid Work/Life Balance, including PTO and paid holidays
• Financial wellness, including an FSA, 401 (k) and match, Educational Reimbursement, and Life Insurance
• Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance
• Growth opportunities, including Training and Development and Leadership Development
• Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and Free and reduced-rate bank services 

 

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

 

To thrive/succeed as the Online New Account UBA, you should have:        

• High school diploma or GED required; at least one year of cash handling, banking, or related customer service experience preferred.
• Strong attention to detail with the ability to accurately process financial transactions, review applications, and identify potential fraud.
• Knowledge of banking regulations, including Regulation CC, ACH processing, and teller operations.
• Excellent customer service, communication, and relationship-building skills with a professional, solutions-focused approach.
• Proven organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Sales-oriented mindset with the ability to identify customer needs, recommend banking products and services, and contribute to business growth.
• Proficiency with Microsoft Office and the ability to quickly learn and navigate multiple banking systems and digital platforms.

 

Your responsibilities as the Online New Account UBA, will include:        

• Process and review online deposit account applications, ensuring accuracy, timely fulfillment, and fraud prevention.
• Manage account funding activities, including ACH and card deposit processing, returns, and batch reconciliations.
• Provide retail banking support by opening new accounts, processing teller transactions, and delivering exceptional customer service.
• Perform account maintenance across multiple banking systems while ensuring compliance with bank policies and regulatory requirements.
• Support branch operations by maintaining cash drawer security, balancing daily transactions, and identifying opportunities to achieve sales and referral goals.

 

If you’re looking for an opportunity to grow your banking career with a community-focused organization, we’d love to hear from you. Apply today to join Liberty Bank and help deliver exceptional service while making a meaningful impact for our customers and communities. 

 

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.